Cancellation & Refund Policy

The Client can cancel the purchase within the first 3 days of the initial purchase date without incurring any penalties or obligations and receive a 100% full refund, no questions asked.

After the first 3 days and up until day 60, the Client will receive a 100% full refund if they demonstrate they’ve acquired zero funding by submitting at least 5 funding applications and providing documented proof (screenshots or scans) of each denial to our support team’s inbox at support@smbfunds.net.

If the Client can’t submit proof of 5 funding application denials within the first 60 day period, then the refund policy below applies.

Up to the 30th day following the purchase date, Client is eligible for a 50% refund of the total amount if they have completed at least 80% of the digital product curriculum. No proof of denials needed.

From the 31st to the 60th day following the purchase date, Client is eligible for a 25% refund of the total amount if they have completed at least 80% of the digital product curriculum. No proof of denials needed.

No refunds will be issued after the initial 60-day period, as our dedicated support team’s products & services are considered utilized. SMB Funds will continue to offer support to the Client for 16 weeks.

Chargebacks or Disputes

The Client acknowledges that chargebacks can result in significant costs and administrative burdens for the Company. Therefore, the Client agrees to make good-faith efforts to resolve any disputes or concerns directly with the Company before initiating a chargeback.

If the chargeback initiated does not align with the terms of our Cancellation and Refund Policy, the Company reserves the right to pursue all available collection remedies and take legal action against the Client to recover the disputed amount, plus any associated fees, costs, or damages for up to $25,000.

The Client agrees to indemnify and hold the Company harmless from any losses, damages, liabilities, costs, or expenses incurred as result of a chargeback initiated by the Client in violation of these terms.

The Company reserves the right to suspend or terminate services to Client if they initiated unjustified chargebacks or repeatedly fail to comply with the terms of this agreement.

The Client acknowledges their obligation to read and understand the provisions and policies of the SMB Funds Terms of Service and agrees that omission to do so is not a defense against any remedies outlined herein.