Cancellation & Refund Policy

You can cancel your purchase within the first 3 days of the initial purchase without incurring any penalties or obligations and receive a 100% full refund. However, if you request a cancellation after the initial 3 days, the refund policy below applies.

Up to the 15th day following the purchase date, clients are eligible for a 50% refund of the total amount if they have completed at least 80% of the digital product curriculum and can demonstrate that they haven’t obtained any funding using the knowledge gained from the program.

From the 16th to the 30th day following the purchase date, clients may be eligible for a 25% refund of the total amount if they have completed at least 80% of the digital product curriculum and can demonstrate that they haven’t obtained any funding using the knowledge gained from the program.

To demonstrate the absence of funding, clients must submit at least 5 funding applications and provide documented proof of the denials to our team at support@smbfunds.net.

No refunds will be issued after the initial 30-day period, as our dedicated support team’s digital products and services are considered utilized. SMB Funds will continue to offer support to clients for 16 weeks or until communication ceases for 90 days.

Chargebacks or Disputes

The Client acknowledges that chargebacks can result in significant costs and administrative burdens for the Company. Therefore, the Client agrees to make good-faith efforts to resolve any disputes or concerns directly with the Company before initiating a chargeback.

If the chargeback initiated does not align with the terms of our Cancellation and Refund Policy, the Company reserves the right to pursue all available collection remedies and take legal action against the Client to recover the disputed amount, plus any associated fees, costs, or damages for up to $25,000.

The Client agrees to indemnify and hold the Company harmless from any losses, damages, liabilities, costs, or expenses incurred as result of a chargeback initiated by the Client in violation of these terms.

The Company reserves the right to suspend or terminate services to Client if they initiated unjustified chargebacks or repeatedly fail to comply with the terms of this agreement.

The Client acknowledges their obligation to read and understand the provisions and policies of the SMB Funds Terms of Service and agrees that omission to do so is not a defense against any remedies outlined herein.